🚚 Shipping & Delivery Policy

At Nesel Kiddies, we are committed to delivering your orders quickly, safely, and at the most affordable rates. Please read our delivery policy below for details on how we ship across Lagos, other Nigerian states, and beyond.

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📍 Store Pickup (Surulere)

• Customers may pick up their orders for FREE at our store:
  94 Bode Thomas Street, Opposite Magrellos, Surulere, Lagos.

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🚗 Delivery Within Lagos

• Surulere: Free Pickup (₦0)

• Lagos Mainland (Ketu, Magodo, Ikeja, Abule Egba, etc.): ₦4,000

• Lekki: ₦4,500

• Ajah: ₦5,000

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✈️ Outside Lagos (Other States)

• Ibadan, Osogbo, Ijebu, and nearby states: ₦5,000

• Abuja (via GUO): ₦5,000

• Abuja (via GIG): ₦7,500

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⏰ Delivery Timeline

• Lagos Orders: 1–2 working days

• Outside Lagos: 3–5 working days (depending on logistics provider)

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💳 Payment & Confirmation

• All orders must be fully paid before shipping.

• Customers will receive a WhatsApp/Email confirmation once the order is shipped.

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🔄 Returns & Refunds

• Items can be returned within 7 days of delivery if unused, unworn, and in original packaging.

• Refunds are processed after inspection. See our Return Policy for more details.

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✨ At Nesel Kiddies, your satisfaction is our priority. We ensure all items are packed with care and delivered on time.

📞 For inquiries, contact us via:

• WhatsApp: +234 802 589 7889

• Email: info@neselkiddies.com