Privacy Policy

At Nesel Kiddies, your privacy is very important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our store or website.

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1. Information We Collect

We may collect the following information when you interact with us:

• Personal Information: Name, email address, phone number, shipping/billing address.

• Payment Information: Bank transfer details or other payment confirmations (note: we do not store your card details if you use third-party gateways).

• Order Information: Products you purchase, order history, and delivery details.

• Technical Data: IP address, browser type, and usage information when browsing our website.

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2. How We Use Your Information

We use your information to:

• Process and deliver your orders.

• Provide customer support and respond to your inquiries.

• Send you updates, promotions, or special offers (only if you opt-in).

• Improve our products, services, and website experience.

• Ensure secure payment and fraud prevention.

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3. Sharing of Information

We respect your privacy. Your information will never be sold or rented. We may share your details only with:

• Delivery partners to complete your shipping.

• Payment providers for processing transactions securely.

• Legal authorities when required by law.

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4. Data Protection & Security

• We implement strict measures to protect your data from unauthorized access, misuse, or disclosure.

• Payment details shared for bank transfers or receipts are kept confidential and used only for verification purposes.

• We use secure systems to protect your personal information.

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5. Your Rights

You have the right to:

• Access and update your personal information.

• Request deletion of your data (where legally possible).

• Opt out of marketing communications at any time.

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6. Cookies & Tracking

Our website may use cookies to improve your browsing experience. Cookies help us remember your preferences and provide personalized offers. You can disable cookies in your browser settings.

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7. Children’s Privacy

We sell children’s clothing and products, but our website is not designed to collect data from children under 16. All purchases must be made by adults or with parental consent.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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9. Contact Us

For any questions about this Privacy Policy, please contact us:

📍 Store Address: 94 Bode Thomas Street, Opposite Magrellos, Surulere, Lagos.
📧 Email: Neselagos@gmail.com
📱 WhatsApp: Click Here